![]() If you get the error message “This code is restricted in your region and can’t be used to activate a subscription on your account. Some Bitdefender codes are supposed to be used only in certain countries. Please contact your vendor for more information. This code is restricted in your region and can’t be used to activate a subscription on your account. If you have never used this code before, contact Bitdefender support for further assistance. You do not need to enter the code each time you install Bitdefender on another device. Bitdefender codes only need to be activated once and may only be activated in one Bitdefender Central account. If you have a different e-mail address, try signing in to Bitdefender Central with it, as the code is probably linked to your other user account. The error “This key was already used to generate a subscription.” indicates that your code was previously used, and the corresponding subscription is already active on another Bitdefender Central account. This key was already used to generate a subscription If the code is still rejected as invalid, contact Bitdefender support. It never includes the letter “o” (it is the number zero) nor the number “1” (it is the letter i).ĭouble-check for typos when entering the activation code. Your Bitdefender activation code must be 7 or 10 characters long and consists of only alphanumeric characters, all caps. ![]() You may get the error message “Oops, the code you have entered is invalid.” because the activation code you entered contains typos or has been invalidated. Oops, the code you have entered is invalid In the table below, you will find quick-fix solutions for the most frequent activation errors in Bitdefender Central. Each error message is usually quite straightforward and indicates the actions that can be taken to resolve it. Sometimes errors may occur when activating your new Bitdefender subscription. Once a subscription is attached to a Bitdefender Central account, it remains there and every time you install Bitdefender products on your devices, the validity days are recognized. Bitdefender subscriptions guarantee a smoother experience when installing Bitdefender on your devices and better management of all your Bitdefender enrolled devices. Here, you can activate your Bitdefender subscription using the code purchased or received as a present, and install Bitdefender on any device. Bitdefender Central is an online hub that facilitates the management of all your Bitdefender subscriptions, products, and services. Alternatively, they can move to another modern, secure web browser such as one of those listed below when accessing their Bitdefender Central account.This article helps you troubleshoot and fix common activation errors in Bitdefender Central. ![]() Impacted customers are encouraged to switch to the new Microsoft Edge browser for the best user experience on Windows 11, Windows 10, Windows 8, and Windows 7. To access Bitdefender Central and secure your computer with Bitdefender past November 2021, please use a more recent browser. This dated web browser is not compatible with Bitdefender Central. As a result, Bitdefender Central is moving away from Internet Explorer. Microsoft and Bitdefender share a commitment to excellence in computer security. As Internet Explorer 11 will no longer receive security updates, it is becoming an obsolete web browser with exposed vulnerabilities. ![]() The Internet Explorer browser will be retired and go out of support on June 15, 2022, while Windows 11 will only ship with Microsoft Edge. If you are using Internet Explorer 11 or an earlier version to access you will experience a total loss of functionality of our website.Īs technologies evolve, Microsoft announced the end of Internet Explorer support for a series of apps and services in 2021. It also means that Bitdefender stops actively developing, providing compatibility and technical support for this web browser. To clarify, End of Support means that the Bitdefender Central website will be inaccessible from Internet Explorer.
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